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beehiiv
Getting started
Importing Subscribers
How can I verify my account with stripe identity?
Why are some of my subscribers missing In beehiiv?
I upgraded my plan so why do I still have an import limit?
3 common concerns with importing a CSV file
How do I make sure new subscribers receive my welcome email?
How do I import my free subscribers?
See all 10 articles
Importing Content
How do I import my content from Ghost?
How to import content from Mailchimp
How Can I Import Content From My Email Platform?
How Can I Export My Content?
Publication Settings
How to change the URL of your Publications
How do I require readers to request access to my publication?
How do I set up a private newsletter?
Adding multiple Publications to your account
How can I delete my publication?
How to set a sender name?
See all 13 articles
Premium subscriptions
Can I give someone a premium subscription for free?
If I want to take a break, can I pause the premium subscription instead of canceling it?
How can I connect and set up my stripe account for premium subscriptions?
How can I give all users 7 days of premium for free as a trial?
Can I create an automatic free trial of my premium subscription?
What happens to existing paid subscribers if I change the price of my subscription?
See all 8 articles
Custom Domains
How does Smart Warming apply to me?
How to add and configure custom domains
How do I set up a custom domain with Cloudflare?
How do I set up a custom domain with Hover?
How to set up a custom domain with namecheap
How to set up a custom domain with GoDaddy
See all 8 articles
Subscribe Forms
Can I create segments based my different beehiiv custom subscribe forms?
Can I ask for a subscriber's first name on my subscribe form?
How to enable double opt-in and Smart Nudge
Can I create a pop-up signup form?
What is a subscribe form?
Why am I getting a CORS error when trying to implement my form?
See all 7 articles
Design Lab
How can I match my email style to my website?
How do I change how my content breaks look?
Can I add more fonts?
Why do my emails look different in Outlook?
Why does the font I’m using not work?
How can I remove social icons from my email header and footer?
See all 7 articles
Website Settings
How do I create a custom Home Page?
How can subscribers view and sign up for all of my publications at once?
How do I create an author page?
How to customize a landing page
How do I customize my Upgrade page?
Do you have dark mode capabilities for the website?
See all 21 articles
Welcome emails
What should I include In my welcome email?
Why are my welcome emails not being sent?
Social Settings
My thumbnail image isn’t updating on Twitter. What do I do?
How do I connect my social media accounts to beehiiv?
Notifications
How can I get an email summary of my newsletter performance?
How can I manage what emails beehiiv sends me?
New to beehiiv
Getting started with the hiiv community
Getting used to the beehiiv dashboard
How to contact beehiiv support
How to add two-factor authentication (2FA) to your account
I just created my beehiiv account, what should I do next?
How do I change my password?
See all 13 articles
Customizing your website/newsletter
How to use your Gmail profile to send your beehiiv Publications
Is there a way to import new fonts onto the platform?
How to customize your newsletter template
How do I edit the social channels displayed in the footer of my email?
How do I update the address in the footer?
How do I create a welcome email?
See all 7 articles
Importing content and subscribers
What is the migration process if I'm coming from a platform that isn't Substack or Revue?
Will my open rate be affected when I migrate to beehiiv?
I already have a newsletter on a different platform, how do I import my content?
Creating a post and understanding metrics
How can I delete a post after it's been published?
How can I embed a gif in my newsletter?
How do I use the text editor?
Can I send test emails?
What is the thumbnail image used for?
Can I use custom HTML in my emails?
See all 10 articles
Managing subscribers
How do I delete subscribers?
Email Issues
Why are my readers not receiving my newsletter?
Some readers are claiming that images are being blocked?
Billing
How do I update my payment method?
How do I downgrade my account?
Need help with something else?
I've upgraded to the grow plan. What's next?
Still haven't found what you're looking for?