Please be aware that we cannot process refunds in the following scenarios:
- Non-usage of the platform
- Failure to cancel your account before the next billing cycle
- Lack of features or functionality on your subscribed plan
- Purchases made in error
- Exceptional circumstances beyond beehiiv's control
Should your circumstances not align with the above scenarios, you can log into your account and submit a support ticket here to contact our support team. They will inquire further to better understand your request. It's important to note that submitting a support ticket does not guarantee an exception for a refund will be made.