How to change your beehiiv Plan Type and Plan Tier

This article goes over how to make changes to your beehiiv Plan Types and Plan Tiers. The cost of each Plan Type depends on your subscriber Plan Tier, for more information on various types and tiers that are available, please check out Plan Types and Subscriber Plan Tier Pricing.

Upgrades

How to upgrade your Plan Type

  1. From the left panel in your account, go to Settings > Billing.

  2. Under the Usage Information section, click on the arrow next to the Upgrade button and select Upgrade Plan Type.



  3. You’ll be taken to your Stripe Billing Portal to choose your plan. You can toggle between a Monthly or Yearly view. Pricing varies based on your number of active subscribers. For more details, please visit our pricing page.
    Review your options and then click on the Select button under your desired plan.



  4. Once your plan shows as Selected, click on the Continue button.

  5. You’ll be presented with a breakdown of what you’ll be charged today and on your next billing cycle date, review it, and then click on the Confirm button.



    You can also click on Go Back to make adjustments to your selections.

    Note: If you don’t have a payment method on file, you’ll arrive at a page where you can add that info. After including a payment method, click on the Continue button.



    Once done, you’ll be brought back to your beehiiv account where you will see that the upgrade is in place. It will show your current plan and rate, as well as your upcoming rate on your next billing cycle date.

How to upgrade your Plan Tier

  1. From the left panel in your account, go to Settings > Billing.

  2. Under the Usage Information section, click on the arrow next to the Upgrade button and select Upgrade Plan Tier.



  3. You’ll be asked to confirm moving to the next tier up. Review the amounts and click on the Confirm button. 



    If you need to upgrade to a Plan Tier above the next tier available, please contact Support for further assistance.
    To view our pricing across our subscriber Plan Tiers, check out our pricing page

Downgrades and cancellations

How to downgrade your Plan Type

  1. From the left panel in your account, go to Settings > Billing.

  2. Under the Cancellation Actions section, click on the Downgrade button.



  3. If you’re on the Max plan, a popup will appear where you can choose to either Downgrade to Scale plan, where you’ll be redirected to Stripe to make your selections, or Downgrade to free for our free Launch plan.



    If choosing to downgrade to our free Launch plan, you’ll be presented with a confirmation form where you will need to select a reason for the change.
    Make a selection and then click on Next. Or, you can abort the process by selecting Nevermind, keep my plan.



  4. Depending on the plan you are downgrading from, you’ll be presented with what to expect when your plan changes at the end of the billing period.
    Carefully review the information and then click on Next to continue. Or, you can abort the process by selecting Nevermind, keep my plan.



  5. A final recap of what you can expect when you downgrade will appear.
    Carefully review the information and then click on Downgrade to continue. Or, this is your last chance to abort the process by selecting Nevermind, keep my plan.



  6. After downgrading, you’ll be brought back to your beehiiv account where you will see that the new plans for your upcoming downgrade are in place. It will show your current plan and rate, the upcoming plan and new rate, and the next billing cycle date that the upcoming plan will begin on.
    You will still have access to your current plan until the end of your current billing period.

How to cancel a Plan Type downgrade

You can cancel a Plan Type downgrade if it is before your next billing cycle date. To do so,  

go to Settings > Billing and scroll down to the Cancelation Actions section. Click on the Cancel Downgrade button. 

 

A popup will appear giving you an opportunity to review the requested changes, where you can either Cancel or click on Proceed.



How to downgrade your Plan Tier

If you need to downgrade to a Plan Tier below your current tier, please contact Support for further assistance.

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