Why are readers getting a weird confirmation page when subscribing?

This is a fairly common issue we have received that only occurs when additional 3rd-party scripts have been included in a user's GTM setup.

Unfortunately, we don't have access to be able to resolve this issue ourselves, but here is how we would recommend proceeding:

  1. Remove your GTM Pixel ID in our settings and retry the action that was causing the issue to see if that resolves the problem. (this worked when we tried it on our end)
  2. If that resolves the problem, and it was an issue with your GTM setup, we recommend going through the tags and scripts in your GTM and trial/error removing different items to see which specific tag might be causing the issue.

For information on using GTM, please see here:

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