You will need to follow the size guidelines for your logo and publication images.
This is going to be the case 99% of the time if you find your logo files uploaded look stretched.
Reminder:
- Logo file: 800 x 800
- Thumbnail image file: 1200 x 630
Please note that if you update the image, and it still appears stretched out, beehiiv (or any platform you post on), may need time to re-cache the image. You can also clear your cache manually within your browser directly.
For example, if you have a thumbnail that appears stretched out on Twitter, and then update the image so it’s the right size, Twitter may not have re-cached the new image yet.
This is why it can sometimes look stretched out, even though you’re sure the image is the right size.
You can edit both of these images through this link to your publication’s basic settings.
Please let us know if you have any questions.